Privacy Policy
Learn how we protect your design intellectual properties, login credentials, and payment transactions.
1. Data Collection & Usage
Ekdanta collects basic customer credentials (name, email, delivery addresses, and contact numbers) when registering accounts or requesting handcrafted custom commissions to fulfill shipping obligations.
We also collect session activity parameters securely to remember cart details and synchronize tracking panels in real-time. No demographic tracking is sold to marketing conglomerates.
2. STL / OBJ Design Privacy
We respect the creative intellectual property of designers and engineers. All model files uploaded through our custom commission interface remain your exclusive property.
Zero Sharing Guarantee: We do not reuse, catalog, distribute, or print uploaded designs for other storefront customers under any circumstances.
3. Payment Security & Integrity
All online payments are routed through certified, PCI-DSS compliant payment gateways (Razorpay/Stripe).
Ekdanta servers never store, log, or read your raw credit card numbers, debit credentials, UPI pins, or online banking passwords. Gateway clearances rely on fully tokenized, HTTPS encrypted callbacks.
4. Information Safeguarding
User session data is stored safely under strict Firestore rules models. Access permissions validate user tokens dynamically on the server level, preventing malicious script injections or data visibility leaks between dashboards.
5. Retention & Data Deletion Rights
To keep system servers lightweight and preserve privacy, files uploaded for custom commissions are automatically deleted from active print queues 30 days after package delivery.
Customers have the complete right to request manual early deletion of design files or closure of their user accounts at any time through our supportive support channels.
